05192013Headline:

Hong Kong beauty and fitness required anti-hard-sales complaints that more than half involved improper sales

the

Hong Kong people “Tanjiang, so slimming beauty industry is very popular in Hong Kong, regardless of age, most women will often go to the beauty and fitness organizations. Beauty and fitness organizations in Hong Kong because of the way fashion, satisfactory service is known. But in recent years, beauty and slimming and fitness-related complaints has increased drastically, mostly involving prepayment consumption. Last year, the Hong Kong Consumer Council has received more than 880 cases related complaints. 50% of complaints about unscrupulous sales practices, such as the clerk with a high-pressure tactics to persuade customers to increase the content of services and purchase of new treatment; and under various pretexts, to the customer to hand over credit card, without the two sides confirm the amount before the haste program respectively; customers are required to sign sales contracts; beauty salons also made false promises to enable consumers to buy more cycles, as well as advertising to mislead consumers, shoddy version.

case a

the

slimming competition for fake prepaid purchase real

Not long ago, the Hong Kong Consumer Council for the first time publicly named the criticism of a beauty salon, undesirable sales practices to deceive customers, involving the store’s complaint two years up to 61, involving an amount of 8.5 million yuan. This is the Consumer Council for 10 years for the first time publicly named a beauty salon. It is learned that the beauty salon to have a branch in Mong Kok, Yuen Long, Hung Hom. A case, the victim was persuaded to pay more than 70,000 Hong Kong dollars to participate in the slimming competition, the clerk said the win will receive HK $ 500,000 in prize money, even if unsuccessful, of HK $ 100,000 in prize money and rebates. Under the half-hearted, the victim was brush 9 credit card, total consumption of 54 million. In fact, the so-called slimming competition is simply non-existent.

clinical physical and mental behavioral scientist Li Po can be pointed out that swindlers nothing more than the recipe, including threats and inducements, “boast”, “attempting to rally” and “honey trap”, the fraudsters will usually organize free seminars or promotional activities to find prey, easy soft-hearted “and” assertive “customers, the most vulnerable in the move, fraudsters boast of methods to promote products, phased lure customers to spend money to participate in other services. Consumers should think carefully whether it needs, and must have the courage to refuse.

Case II

The

nude destroy the heart to prevent

another case more shocking, the victim C Miss this customer, a facial at a beauty center in December last year, the other said she hit the jackpot, ask her to hand over credit card to confirm, and be persuaded that she photographed nude to participate “Competition,” she said to the other side was unable to evaluate its shape, and ultimately to be photographed nude in the half-hearted, the other party then sent nine credit card receipts, let signature. Deposited on the bed surface, and did not wear glasses are not clear about the amount, she was bombed lobby, and ultimately signed a 107,000 yuan bill.

some psychologists remind consumers, designed to persuade customers membership or concessionary schemes staff is inherently a social talent, “easy and soft-hearted” customer most likely to be cheated of its prey.

Case III

fatigue the

bombing forced to sign the 30-year contract

a Pacific station in Hong Kong Island

fitness and beauty center, a few days ago and then mess with the poor sales of complaint, the complainant is a young epilepsy. He said the strong pull accesible persuaded to buy a fitness regimen, and contracting for three years to 30 years. 31-year-old suffering from epilepsy, Mr. Feng pointed out that when interviewed by the media, shopping two months ago, suddenly two staff members stopped by, said to the store can receive a free gift into the store he was surrounded by 4-5 staff during staff Zhizou the the workers with his counterparts, and started selling more than 400 yuan monthly fee, a three-year fitness program. After signing clerk by word its credit, brushing paint, the result brush away more than 70,000 Hong Kong dollars. Feng was found that three-year plan into a 30-year contract, including 4200 dancing coupons, available in 2041, and before and after the sub-two credit cards to pay.

Case

the

be forced to sell Membership

to Causeway Bay, a fitness center

a 28-year-old female staff member on 8 March, the renewal of buy 80 yuan a month unlimited fitness passes, during which the staff to check credit card offers in the name of the removal of the victim three credit cards, did not ask the prospective victim, an hour is crazy brush. Chen after the search of bank records and found two male staff mad brush her three credit cards 16 times. Chen said: “It was good to be afraid”. Eventually reluctantly signed a $ 27,480 HK $ 48, personal trainer fitness program contracts.

more and more people choose to fitness center and physical health, involving the kind of movement of unscrupulous sales tactics endless. Hong Kong Consumer Council to remind the public to be within their means, to avoid signed too many contracts, the face of the high-pressure sales tactics of intensive fitness center, to be knowing when to withdraw, to avoid huge losses. This situation, the Government had earlier decided to amend the Trade Descriptions Ordinance, it is recommended that undesirable sales practices in the criminal prosecution, and add aftermarket 7 days cooling-off period. (Special correspondent Di Di)


, BEIJING, Hong Kong and Macao News